Privacy policy

Privacy Policy

This privacy policy explains how we collect and use personal data.

Cookies

We use cookies to optimise our website for visitors and customers, as well as for traffic analysis. By continuing to use the website, you consent to this use.

WHAT ARE COOKIES?

Cookies are data stored locally on your device. They can be received from various websites you visit. The purpose of storing cookies varies – for example, they may be used to measure traffic (number of visitors, which pages are visited, etc.) or to improve functionality on a website by saving your preferences and settings from previous visits.

TRAFFIC ANALYSIS AND COOKIES

At lofotenwool.no we use the analytics tools Google Tags and Google Analytics. The purpose is to collect data on how our visitors use the website. This helps us better understand how the website is used and enables us to improve the experience for visitors. It also helps us assess the effectiveness of our marketing activities. We collect information such as the number of visitors to the website, which pages are visited, the duration of visits, and the websites visitors arrive from.

YOU CAN PREVENT COOKIES FROM BEING STORED

You can prevent cookies from being stored on your computer by adjusting the necessary settings in your browser. How to do this in practice can be found on Nettvett.no, where you can read about how to set your browser to reject cookies and how to delete cookies depending on which browser you use.

It is also possible to opt out of all data collection in Google Analytics by installing a browser add-on. This can be done by downloading the Google Analytics Opt-out Browser Add-on.

Lofoten Wool uses Shopify

We use Shopify as the e-commerce solution for our online shop.

We collect personal data through our online shop when orders are placed. This is necessary in order to deliver the relevant shipment, and this data includes name, email address, postal address, and telephone number.

We never have access to your payment card details.

We also collect various information through the online shop to understand how it is used and how we can improve it. The following information is collected: the referring website, type of device used, visitor location, which pages are visited, what is searched for in the shop, and what is added to the basket.

USE OF INFORMATION

The information collected via Shopify will be used in accordance with the details specified below:

To assist us with order confirmation and tracking.

To analyse how the online shop is used.

To produce internal statistics.

To assist you as a customer in communication with us.

We only share information with third parties outside of Shopify when necessary. This is done in order to provide a secure payment solution and to deliver shipments. These third parties will only use the information to provide the services required for completing purchases and delivering goods from our online shop.

DATA STORAGE

Information about customers and visitors is stored through Shopify in accordance with

GDPR

We send our newsletter via Shopify.

You can subscribe to our newsletter to receive updates about important news and activities. To send this, we require an email address. This data is stored using Shopify and is not shared with others. If you unsubscribe, your email address will be deleted from the list. You will find a link to unsubscribe in every email you receive.

Changes to the Privacy Policy

Please note that changes to this privacy policy may occur. We encourage you to check this page regularly to see if anything has been updated.